Privacy Policy & Cookie Notice

Effective Date: 19 September 2026

This Privacy Policy explains how Just Dried, a brand operated by Adyanth Enterprise (“Just Dried”, “we”, “us” or “our”), collects, uses, stores and shares personal data when you visit www.justdried.in, create an account, contact us or place an order.

1. Personal Data We Collect

Depending on how you use our website and services, we may collect:

• Name, email address, telephone or WhatsApp number.
• Billing address, shipping address and delivery instructions.
• Account and customer-portal information.
• Order details, products purchased, invoices, payment status, refunds and transaction references.
• GST or business details when voluntarily provided for invoicing.
• Messages, enquiries, reviews, feedback and customer-support communications.
• Technical information such as IP address, browser, device, pages visited, referral source and cookie preferences.

We do not store complete debit-card, credit-card, UPI PIN or internet-banking credentials. Payment information is processed by the payment providers selected at checkout.

2. How We Collect Personal Data

We collect data directly from you when you browse the website, register, place an order, make a payment, complete a form, contact us or communicate through available support channels. Limited technical and usage data may also be collected automatically through cookies and integrated website services.

3. Why We Use Personal Data

We use personal data only for legitimate business purposes connected with our products and services, including:

• Creating and managing customer accounts.
• Accepting, preparing, processing and delivering orders.
• Processing payments, invoices, cancellations, returns and refunds.
• Communicating order status and responding to enquiries or complaints.
• Preventing fraud, misuse and security incidents.
• Maintaining statutory, tax, accounting and food-business records.
• Improving website performance, customer experience, products and services.
• Sending promotional messages only where you have consented or where otherwise permitted by applicable law. You may opt out at any time.

4. Consent and Your Choices

Where consent is required, we will seek clear and informed consent for the stated purpose. You may withdraw consent by contacting us, subject to processing that is necessary to complete an existing order, meet legal obligations, resolve disputes or prevent fraud. Withdrawal does not affect processing lawfully carried out before withdrawal.

5. Service Providers and Data Sharing

We do not sell or rent personal data. We may share only the data reasonably necessary with service providers that help us operate the business, including:

• Zoho services used for our online store, customer records, order management, accounting, support and related business operations.
• Razorpay, Zoho Payments or another payment provider shown at checkout.
• Courier, logistics and delivery partners.
• Website hosting, security, analytics, chat and communication providers.
• Professional advisers, auditors or government authorities where legally required.

These providers may process data under their own privacy terms and security practices. Where data is processed outside India, we will use service providers and transfer arrangements permitted under applicable Indian law.

6. Cookies, Analytics and Similar Technologies

Our website uses essential cookies required for functions such as navigation, sign-in, cart, checkout, security and remembering your cookie choices. With your choice or consent, functional or analytics technologies may be used to understand website performance and improve the customer experience.

Our website may use Zoho Commerce, Zoho SalesIQ, Meta Pixel and similar configured services. Their operation may involve cookies or technical data such as device information, IP address and website activity. You can use the cookie banner to accept, decline or manage non-essential cookies. You can also clear cookies through your browser settings.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, accounting, taxation, consumer-protection, fraud-prevention and dispute-resolution requirements. Data that is no longer required will be deleted, anonymised or securely disposed of, subject to technical and legal limitations.

8. Data Security

We use reasonable administrative, technical and organisational safeguards and rely on established service providers to protect personal data. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may request:

• Information about the personal data we process about you.
• Correction or updating of inaccurate or incomplete personal data.
• Erasure of personal data that is no longer required, subject to legal retention obligations.
• Withdrawal of consent or stopping optional marketing communications.
• Redressal of a grievance concerning the handling of your personal data.

To protect customers, we may request reasonable verification before acting on a request.

10. Children’s Privacy

Our website and products are intended for purchases by adults. We do not knowingly seek personal data directly from children. A parent or lawful guardian should contact us if a child has provided personal data without appropriate authorisation.

11. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are controlled by those third parties, and we encourage you to review their policies before providing personal data.

12. Grievance and Privacy Contact

For privacy questions, correction or erasure requests, consent withdrawal or complaints, contact:

13. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be posted on this page with an updated effective date.