Refund, Cancellation & Return Policy

Last Updated: 27 July 2026

This policy applies to purchases made from Just Dried, a brand operated by Adyanth Enterprise, through www.justdried.in.

1. Cancellation Before Processing

An order may be cancelled before its status changes to Processing.

To request cancellation, contact us immediately with your order number and registered contact details.

2. Cancellation After Processing

Once the order status changes to Processing, production is considered to have started.

After this stage:

• Cancellation is normally not allowed.
• Modification is normally not allowed.
• A refund is normally not available.

Any exceptional request will be reviewed individually by Just Dried.

3. Cancellation After Dispatch

Cancellation is normally not allowed after the order has been dispatched.

Shipping charges already incurred are non-refundable.

4. Returns

Food products are generally non-returnable due to food-safety and hygiene considerations.

If a return is specifically approved by Just Dried:

• The product must remain unopened.
• The customer must send the product back at their own cost.
• Reverse pickup is not available.
• Shipping charges are non-refundable.
• The returned product will be inspected before any refund is approved.

5. Damaged Products

If a product is received in a damaged condition, inform us within 24 hours of delivery.

Please provide:

• Your order number.
• Your registered contact details.
• Clear photographs of the damaged product and its packaging.
• A brief description of the damage.

Claims received after 24 hours may not be accepted.

Each claim will be reviewed before a replacement or refund is approved.

6. Cancellation by Just Dried

Just Dried may cancel an order because of:

• Product or ingredient unavailability.
• Production or operational limitations.
• Technical or pricing errors.
• Suspected fraudulent transactions.
• Delivery restrictions affecting the destination.

If Just Dried cancels a paid order, a full refund will be issued.

7. Refund Processing

Approved refunds will be processed within 5–7 working days.

The amount will be refunded through the applicable payment method or another method agreed upon with the customer.

8. Request-to-Quote Products

Submitting a product request or quotation enquiry does not create a confirmed order.

Payment should be made only after the requested product is approved and enabled for purchase.