Shipping & Delivery Policy

Last Updated: 27 July 2026

This policy applies to orders placed with Just Dried, a brand operated by Adyanth Enterprise, through www.justdried.in.

1. Delivery Coverage

We deliver across India, subject to the serviceability of our logistics partners.

Delivery availability and applicable shipping charges will be displayed during checkout.

2. Estimated Delivery Timelines

These timelines are estimates and may vary depending on the destination, product availability, production requirements and courier operations. Microgreens powders may require additional preparation time.

3. Shipping Charges

Shipping is charged at the flat rate displayed during checkout.

The applicable shipping charge may vary depending on the delivery location or any promotional offer available at the time of purchase.

Customers can review the shipping charge before completing payment.

4. Order Dispatch and Tracking

When tracking information is available, it may be communicated through email, SMS or another available communication channel.

• Use the courier tracking number to check the shipment status.
• Contact us with your order number if you require tracking assistance.

5. Customer and Recipient Responsibility

Customers must provide:

• A complete and accurate delivery address.
• A working telephone number.
• Any information required to locate the delivery address.

The customer must ensure that someone is available to receive the parcel. An alternate recipient should be arranged when necessary.

Any redelivery charge arising from an unsuccessful delivery attempt may have to be paid by the customer.

6. Delivery Delays

Shipping and delivery timelines are estimates. Delays may occur because of:

• Courier or logistics-partner delays.
• Public holidays.
• Natural disasters or severe weather.
• Government restrictions.
• Remote or difficult-to-service locations.
• Incorrect or incomplete delivery information.

Just Dried is not responsible for delays that are outside its reasonable control.

7. Unsuccessful Delivery

If delivery is unsuccessful because of an incorrect address, recipient unavailability or refusal to accept the parcel, contact us with the order details.

Any redelivery or additional shipping charge may be payable by the customer.

8. Address Changes

Contact us immediately if the delivery address needs to be corrected.

An address change may not be possible after the order has been dispatched.

9. Damaged Packages

If the parcel or product is received in a damaged condition, contact us within 24 hours of delivery.

Please provide:

• Your order number.
• Clear photographs of the product and packaging.
• A brief description of the damage.

The claim will be reviewed before a replacement or refund is approved.

10. Lost or Missing Packages

If tracking shows that a parcel has been delivered but it has not been received, contact us immediately with the order and tracking details.

We will review the information and coordinate with the logistics partner where appropriate.

11. Delivery Confirmation and Risk

Responsibility for the parcel transfers to the recipient after delivery is confirmed by the courier or logistics partner.

12. Product Storage After Delivery

After receiving the parcel, store each product according to the storage instructions provided on its label or packaging.